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TonyGamble
Beginner
664 Views
Message 1 of 14

Re: Caller display

My Caller ID is not working.

When I try to establish it the web site says my phone number does not exist.

What do I do now?

Thanks

Tony

 

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13 REPLIES 13
JimboAlfie
Aspiring Expert
655 Views
Message 2 of 14

Re: Caller display

Hi

i would call BT and they I’ll sort it for you

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TonyGamble
Beginner
649 Views
Message 3 of 14

Re: Caller display

On what number will I get through quickest?

 

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JimboAlfie
Aspiring Expert
632 Views
Message 4 of 14

Re: Caller display

Ring 150 that will give you option to choose from

 

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TonyGamble
Beginner
617 Views
Message 5 of 14

Re: Caller display

Thanks.

I tried 154 before you posted.

I got through quickly and spoke to a man in Belfast.

He said he would fix my problem and commented that he was surprised it was not activated. I did not realise each line needs to be requested  and assume they do not bother to offer caller id on lots of non vocal lines.

It will be interesting to see how soon it works. At least I have an order reference now.

 

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pompey1898
Recognised Expert
611 Views
Message 6 of 14

Re: Caller display


@TonyGamblewrote:

Thanks.

I tried 154 before you posted.

I got through quickly and spoke to a man in Belfast.

He said he would fix my problem and commented that he was surprised it was not activated. I did not realise each line needs to be requested  and assume they do not bother to offer caller id on lots of non vocal lines.

It will be interesting to see how soon it works. At least I have an order reference now.

 


154 is a fake telephone number. ... The caller ID has almost certainly been spoofed with an officially reserved number, either as part of an elaborate prank or worse yet, a malicious scam.

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TonyGamble
Beginner
606 Views
Message 7 of 14

Re: Caller display

If 154 is a fake why are BT printing it on the back of my line invoice?

Why did the man I spoke to know one of the other support team I spoke to in April?

Spoofed. Prank. Scam.

Tell me more pompey

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aam
Contributor
591 Views
Message 8 of 14

Re: Caller display

Isn’t 154 BT Business?
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TonyGamble
Beginner
588 Views
Message 9 of 14

Re: Caller display

I am a business subcriber.

So that is probably the explanation.

 

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aam
Contributor
584 Views
Message 10 of 14

Re: Caller display

This forum is for BT residential customers. BT Business has its own one: https://business.forums.bt.com/
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