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ARWalker
Beginner
571 Views
Message 11 of 29

Re: Really Old Master Socket/Box

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Could you explain what 'Star wired' means please?
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Distinguished Sage
Distinguished Sage
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Message 12 of 29

Re: Really Old Master Socket/Box

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Extension wiring should be daisy chained via the master socket, your extension wiring is a spur from the incoming cable and will be acting as an aerial to pick up noise or causing signal reflections both of which will interfere with the broadband signal.

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ARWalker
Beginner
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Message 13 of 29

Re: Really Old Master Socket/Box

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Thanks Licquorice, understand you now!

 

Here are the stats:

 

Product name:

BT Hub 6A

Serial number:

+084316+NQ71532136

Firmware version:

SG4B1000B316

Firmware updated:

28-Jul-2017

Board version:

1.0

Gui version:

1.64.0

DSL uptime:

0 Days, 2 Hours 8 Minutes 34 Seconds

Data rate:

7.20 Mbps / 13.10 Mbps

Maximum data rate:

14332 / 46640

Noise margin:

10.7 dB / 21.8 dB

Line attenuation:

19.2 dB

Signal attenuation:
 
VPI / VCI:

0/38

Modulation:

G_993_2_ANNEX_B

Latency type:

Fast Path

Data sent / received:

20546 MB Uploaded / 33124 MB Downloaded

 
BT Wi-fi:

Active

2.4 GHz wireless network name:

BTHub6-C9H3

2.4 GHz wireless channel:

Channel 6

5 GHz wireless network name:

BTHub6-C9H3-5

5 GHz wireless channel:

Channel 44

Wireless security:

WPA2 (Recommended)

Wireless mode:

Mode 1

Firewall:

On

MAC address:

F4:6B:EF:28:9A:9F

Software variant:

-

Boot loader:

7.33.1

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Distinguished Sage
Distinguished Sage
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Message 14 of 29

Re: Really Old Master Socket/Box

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With that wiring do you find that your broadband drops every time you make or receive a phone call  the drops in internet connection are resulting in higher noise margin and lower speed. So sort out the star wiring and connection will start to improve



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Distinguished Sage
Distinguished Sage
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Message 15 of 29

Re: Really Old Master Socket/Box

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You could of course just disconnect the white wire which connects to extension and then just get cordless phones



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Distinguished Sage
Distinguished Sage
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Message 16 of 29

Re: Really Old Master Socket/Box

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Agree with @imjolly either disconnect unwanted extension wiring at the junction box or regularise the wiring.

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Distinguished Sage
Distinguished Sage
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Message 17 of 29

Re: Really Old Master Socket/Box

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@imjolly wrote:

You could of course just disconnect the white wire cable which connects to extension and then just get cordless phones


 

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ARWalker
Beginner
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Message 18 of 29

Re: Really Old Master Socket/Box

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I think what the plan will be is to remove the unwanted extensions, and only leave the one that is connected to the upstairs LJU box, until I get a local engineer out to replace the LJU.

 

Does this sound like an appropriate course of action?

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Distinguished Sage
Distinguished Sage
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Message 19 of 29

Re: Really Old Master Socket/Box

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Once you disconnect the white wire/cable then you have fixed the problem and connection will improve. Up to you if you want to upgrade the master socket



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XRaySpeX
Recognised Expert
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Message 20 of 29

Re: Really Old Master Socket/Box

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What does BT Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number, use the Address Checker, not the Postcode Checker.

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