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Newbie
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Reduced rental for landline only customers

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I have 2 lines into my property, one is with another provider and has broadband etc on it. The other is a BT line with just anytime calls, no broadband service. At first BT gave me the impression that I'd be eligible for the £7 line rental reduction now they are saying that they will not discount the BT landline because I have another line with broadband from another supplier! Is this correct, I was under the impression that if the line had no broadband from any supplier then it should be discounted! 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Reduced rental for landline only customers

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you may find this helpful which is found by using search

https://community.bt.com/t5/Bills-Packages/Landline-rental-reduced-to-11-99-in-April-2018/td-p/18319...



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