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Distinguished Guru
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Message 1 of 5

Renewed my contract with BT but....

The eighteen month contract I signed up for last night resulted in this in tbe email

 

You can start dialling from 07 Jul 2020 and your 18 month contract will start on 18 Jun 2019.”

 

can anyone explain this? If it had said 7th July 2019 it would be an obvious typo but it seems weird.



BTLife | 1967 Plus Radio | 1000 Classical Hits
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Moderator
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Message 2 of 5

Re: Renewed my contract with BT but....

Hey @stuartrogerson 

Welcome back!  I hope you're keeping well?

That is a weird one and I would assume it's just a typo.  If you want one of us to double check for you, let us know.

Cheers,

Robbie

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Distinguished Guru
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Message 3 of 5

Re: Renewed my contract with BT but....

@RobbieMac  That would be good Robbie



BTLife | 1967 Plus Radio | 1000 Classical Hits
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Message 4 of 5

Re: Renewed my contract with BT but....

Hi @stuartrogerson,

Thank you for posting back. If you send me your details, I'll get this checked for you.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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Distinguished Guru
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Message 5 of 5

Re: Renewed my contract with BT but....

Even more confused as the website is telling me it is time to renew.


BTLife | 1967 Plus Radio | 1000 Classical Hits
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