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Beginner
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Message 1 of 5

Telephone line in block of flats

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I live in a private 1960s block of 34 flats with telephone wiring running through the communal areas wit’s a mess of junction boxes  located in a few communal cupboards.  It doesn’t look like much has been updated for 40+ years.  The telephone line is the only source for the internet and the mainly retired lessees/residents have limited funds.

1. Who is responsible for the existing cable and junction boxes?

2. How can we improve broadband access without paying a fortune?

 

thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Telephone line in block of flats

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Welcome to this user forum.

Openreach look after the network, and its up to individual customers to contact their Service Providers, if they are getting a poor connection. Openreach will only act if they get complaints from Service Providers.

I assume you are having connection problems, who provides your phone and Internet connection?

 

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Sage
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Message 3 of 5

Re: Responsibility for wiring in block of flats

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Openreach are responsible up to the NTE.

To see what you can get enter your phone number HERE and post the result. Remove phone no before posting.

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Telephone line in block of flats

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@Leslie1 wrote:

I live in a private 1960s block of 34 flats with telephone wiring running through the communal areas wit’s a mess of junction boxes  located in a few communal cupboards.  It doesn’t look like much has been updated for 40+ years.  The telephone line is the only source for the internet and the mainly retired lessees/residents have limited funds.

1. Who is responsible for the existing cable and junction boxes?

2. How can we improve broadband access without paying a fortune?

 

thanks


It may look a mess aesthetically, but unless there is obvious corrosion it will be perfectly fine electrically.

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Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: Telephone line in block of flats

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Its even worse in some business centres, especially if businesses are spread over multiple floors, and each room has multiple past occupants, and the pair records do not exist.

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