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Dhamworth
Beginner
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Message 1 of 3

Tranafer from talktalk to bt

my number was transferred to bt on the 16 July 15 but not to my address as I have no dial tone. Got an engineer coming out on Wednesday.

I rang my number off my mobile and a business answers it.

Just wondering if you guys can shed some light on the situation. Thank you
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iniltous
Recognised Expert
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Message 2 of 3

Re: Tranafer from talktalk to bt

If you were only changing provider (not address) and your line went off on the correct date but didn't come back on with BT as your new provider it seems as if the 'frame tech' in the exchange has messed up,when performing the change over from TT to BT, you will probably have to report this as a fault to your new provider...if you call your number and someone answers you could ask them what number they expect to be answering when the phone rings, and compare it to your number and ask them their address and see if it's in a similar area to you
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Dhamworth
Beginner
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Message 3 of 3

Re: Tranafer from talktalk to bt

Thanks for the reply, it is a business in the local area and there number is nothing like mine. It has been reported to bt.
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