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Canoe123
Beginner
153 Views
Message 11 of 27

Re: Trying to report faulr on my landline

So they will contact me next week then as im not important to them
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Distinguished Sage
Distinguished Sage
151 Views
Message 12 of 27

Re: Trying to report faulr on my landline


@Canoe123 wrote:
So they will contact me next then as im not important to them

The moderators are only here to help, when all other options have been tried, which is why I suggest you first ring the fault reporting number 0800 800 151 again.

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

0 Ratings
Canoe123
Beginner
149 Views
Message 13 of 27

Re: Trying to report faulr on my Laondline

I done that a number of times over night as i needed to sleep but they could not care about my issues
To the point they hang up a number of times
0 Ratings
Distinguished Sage
Distinguished Sage
148 Views
Message 14 of 27

Re: Trying to report faulr on my llanodline


@Canoe123 wrote:
I tried it advise me to talk to bt India
They are not much help and now and over night

That does not make sense, are you sure you are calling the right number, and get the initial welcome  message from BT and you do pay BT Retail for your phone line, and not someone else?

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

0 Ratings
Canoe123
Beginner
145 Views
Message 15 of 27

Re: Trying to report faulr on my llanodline

Yes
They said they are bt india faults
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Distinguished Sage
Distinguished Sage
142 Views
Message 16 of 27

Re: Trying to report faulr on my llanodline


@Canoe123 wrote:
Yes
They said they are bt india faults

Why won`t they take your fault report, are the systems still down?

 

-----------------------------------------------------------------------------------

Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

0 Ratings
Canoe123
Beginner
130 Views
Message 17 of 27

Re: Trying to report faulr on my llanodline

If they're system was down why answer calls if they can't help
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Canoe123
Beginner
127 Views
Message 18 of 27

Re: Trying to report faulr on my llanodline

Thanks for there rudeness
Im thinking move phone contract to another company
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Moderator
Moderator
106 Views
Message 19 of 27

Re: Trying to report faulr on my llanodline

Hi @Canoe123,

I'm sorry you had difficulties in getting your service repaired. I'd be more than happy to help you with your complaint. Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

Community ModeratorPaddyB
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Canoe123
Beginner
87 Views
Message 20 of 27

Re: Trying to report faulr on my llanodline

181205-******* case number
 

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