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Newbie
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Message 1 of 6

Two houses one telephone line

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Hello,

I live on a row of four terraced houses.  Two of the house each have a telephone line, whereas myself and my neighbour share one line connecting to the neighbours wall, going into a sort of gray box, with one wire then to the neighbour and one wire to me.   I am not sure why they did this, and all the telephone lines look the same to me. 

I know nothing really on telecommunications, so i want to ask is this normal?  I am less than impressed by my broadband speed (about 25 mbps), and although I know there are a lot of factors to consider in internet speed, i want to ensure this isn't a factor.  My neighbour doesn't have internet, so i'm also worried that if / when someone else moves in my connection will suffer further. 

Thanks!

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Two houses one telephone line

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are you a BT Broadband customer?



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Newbie
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Message 3 of 6

Re: Two houses one telephone line

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Hello, no the package is not with BT however i understand BT are responsible for the lines (i think!)

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Two houses one telephone line

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BT Retail are not responsible for the lines it is openreach.  you need to contact your own ISP.

I suspect that the 'box' is just a junction box and is not causing any problems for your internet connection



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Newbie
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Message 5 of 6

Re: Two houses one telephone line

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Thanks, just strikes me as odd that 1 wire is split for 2 houses, whereas on the other 2 houses they each have their own wire. 

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Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: Two houses one telephone line

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'The Wire' has many 'wires' within the cable and only 2 are need for your connection so in effect there are many 'pairs' of wires capable of delivering phone connection to more than one house



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