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pde100
Beginner
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Message 1 of 3

Unlimited Anytime Calls but still being charged

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I am paying about £7 a month for Unlimited Anytime Calls but I can still see I am being charged for calls to local landline numbers? I can't see a reason for this?

 

thanks

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2 REPLIES 2
-Richie-
Guru
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Message 2 of 3

Re: Unlimited Anytime Calls but still being charged

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Speak to the billing team, they can check if the call charges are incorrect, they'll refund you if they are and raise what's known as a 'Data Integrity' case to make sure the issue is fixed.

The number is 0800 800 150 or 150 from any BT landline.

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pde100
Beginner
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Message 3 of 3

Re: Unlimited Anytime Calls but still being charged

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great ta very much

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