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Newbie
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Message 1 of 2

Unrecognised calls

Hello! Hoping someone can clarify this for me. I block numbers that call me that are unwanted via 1572. I however am unable to block numbers that are ‘unrecognised’ to BT - yet these are also nuisance calls and increasing in volume. Please can you let me know:

- what does ‘unrecognised’ actually mean?

- how can I block these numbers? I would like to have a blanket ban on unrecognised numbers, can this be actioned by BT so they automatically don’t come through to the landline? It must be possible as they know it is unrecognised! 

 

thank you! 

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Moderator
Moderator
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Message 2 of 2

Re: Unrecognised calls

Hi @SilverHelp welcome to the forum and thanks for posting. Have a look at the section on Individual Call Types on the Call Protect Help page and you'll find instructions there on how to block these calls.

cheers
John

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