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P3t4
Newbie
243 Views
Message 1 of 5

VERY LOUD CRACKLY PHONE!

I wonder if anyone can tell me why my phone should start crackling SO loudly that I am almost unable to hear the caller?

this has happend on and off over the years - we've done the usual troublshooting - checked cables, changed phones, bought new phones but after an absence of almost  a year, its back with a vengance!

My elderly and deaf parents cannot hear me over the noise!

any help would be most welcome, thanks

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: VERY LOUD CRACKLY PHONE!

have you tried phone in test socket to eliminate anything in your internal wiring causing a problem?  if still same in tset socket then phone 151 and get engineer visit



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P3t4
Newbie
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Message 3 of 5

Re: VERY LOUD CRACKLY PHONE!

Hi thanks for your reply

Yes done all the usual stuff.  Still dreadful.

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: VERY LOUD CRACKLY PHONE!

then contact 151 and report a phone fault to get engineer visit



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iniltous
Recognised Expert
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Message 5 of 5

Re: VERY LOUD CRACKLY PHONE!

Plug a know working, fault free phone (preferably corded  not cordless) directly into the master socket test port, dial 17070 and take the quiet line test, if any 'noise' , report the line as noisy to the landline provider.

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