At 08:55 today I received a phone call from 0800 169 1608. An Automated message was left purporting to be from BT and prompting me to press numbers on my keypad I.e. if I was the Account holder press 1 etc. As I was concerned it could be something important, I tried to recall the number but connected to another automated message again purporting to be from BT and that if required, they would ring back. After Googling the phone number I became suspicious and contacted BT directly to see if they had any knowledge about calling me. They informed me that it was not BT, it was a SCAM call and to email them at email@example.com with the details. According some entries on Google this scammier is trying to obtain Account details and God knows whatever else ! This afternoon I received a call back from the Real BT reassuring me that it was definately not them calling earlier and that they would be carrying out an investigation and would recontact me again in a few days time.
Quite dissapointed with BT's response to this. On the day I received this call, I notified BT via Live Chat and a couple of hours later received a follow up phone call from them to advise me that they would be investigating the matter further and arranged to ring me back a few days ago. I waited in during the time slot given but they never called back. Clearly they just couldn't be bothered !
Got a call from them today, unanswered but why have BT not closed this number down.
I have had 2 similar calls in the past two days. one left an answer phone message "if you are acting for the account holder press 1 now......" very dodgy, it sounds like someone was trying to hack into my phone account, then i did a 1417 check and i had a missed call today as well and the number was 08001691608, i can obly guess that the strange answerphone message was from the same number as well
Why dont B.T. put out warnings on their website or in the media warning people about these calls
Do you mean like this
I had one this morning, answer machine had kicked in and only got the end of the automated message, another number on my directory as blocked with a silent ring tone, I have so many blocked numbers, this is getting ridiculous, my real block list is full. Getting fed up with this as BT are already causing problems themselves and I have had to block one of their real numbers as it was harassment.