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grimep
Newbie
388 Views
Message 1 of 5

Want to sign up for Caller Id at £1.75 per month, can't see a user journey to achieve goal.

I can't see a way to get the £1.75 CallerId 'service'. The only option available is to add it as a "Calling Feature" - at a cost £3.95 a month.

 

Caller Display:
http://bt.custhelp.com/app/answers/detail/a_id/8502/~/all-about-caller-display
How much does it cost?
Caller Display costs £1.75 a month with BT Privacy.

I would like to have this^^^


I follow the link to Calling Features for my line. The options are:

* BT Privacy with Caller Display Offer for 12 months (I already have line rental so dont qualify for this offer)
* BT Privacy at Home
* Remove BT Privacy with Caller Display

 

I have the £0.00 a month BT Privacy feature selected. If I follow the link for info, it only mentions TPS, not CallerId.

 

How do I get the £1.75 Caller Id service turned on????

 

 

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
386 Views
Message 2 of 5

Re: Want to sign up for Caller Id at £1.75 per month, can't see a user journey to achieve goal.

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grimep
Newbie
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Message 3 of 5

Re: Want to sign up for Caller Id at £1.75 per month, can't see a user journey to achieve goal.

Thanks for the reply but that link simply takes me to the Calling Features page.

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Distinguished Sage
Distinguished Sage
375 Views
Message 4 of 5

Re: Want to sign up for Caller Id at £1.75 per month, can't see a user journey to achieve goal.

If you would like to try Live Chat they should be able to help you.

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gspearson
Expert
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Message 5 of 5

Re: Want to sign up for Caller Id at £1.75 per month, can't see a user journey to achieve goal.

You get it free if you sign up for a further year's line rental.  As I wasn't going anywhere else, it seemed a safe thing to do.  That saves over a month's line rental.