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DamianHughes
Beginner
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Message 1 of 15

Warren Buckley contact details?

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Can anyone guide me on this?

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Distinguished Sage
Distinguished Sage
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Message 2 of 15

Re: Warren Buckley contact details?

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I have asked a moderator to provide assistance

Moderator-Retired
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Message 3 of 15

Re: Warren Buckley contact details?

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Hi DamianHughes, can you advise what kind of trouble you are having?
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DamianHughes
Beginner
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Message 4 of 15

Re: Warren Buckley contact details?

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Hi Christopher,

 

We've been having difficulties for weeks and no one in India seems to understand the problem! First, BT wrongly cut off one of our numbers, losing our fax and broadband in the process. We were then given another new number to replace the old one. Broadband and fax are now on this line.

 

The old number has been reinstated but not INSTEAD OF the new number we were given. All we want is for the fax and broadband to be reconnected to the original number that BT wrongly cut off.

 

 

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Distinguished Sage
Distinguished Sage
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Message 5 of 15

Re: Warren Buckley contact details?

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Chris should be with you shortly, I am sure he can sort it out for you provided you are a Residential customer..

This is the bit you need to fill out.

modpicture.jpg

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Moderator-Retired
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Message 6 of 15

Re: Warren Buckley contact details?

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DamianHughes if you fill out the contact us form found in the about me section of my profile we can take a look at this for you.
Cheers,
Chris
BT Mod Team.
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Moderator-Retired
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Message 7 of 15

Re: Warren Buckley contact details?

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Hi Guys

 

Managed to get this one sorted out.  Got the line connected in error stopped which freed up the number and then got it applied back where it should have been in the first place. 

 

All good again 🙂

 

Cheers

 

Craig

 

 

 

 

BTCare Community Mod

If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.

We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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Distinguished Sage
Distinguished Sage
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Message 8 of 15

Re: Warren Buckley contact details?

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Thanks for the update. I think its a good idea to let forum members know the outcome, as it will give people more confidence, that problems will be sorted Smiley Happy

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Distinguished Sage
Distinguished Sage
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Message 9 of 15
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Re: Warren Buckley contact details?

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Moderator-Retired
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Message 10 of 15
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