For some years I have had BT Basic with voice mail/privacy/caller display.
About 2 weeks ago I decided to cancel voicemail and use my handset voicemail facility instead - there are occasions when I want to keep some messages for a long time. When voicemail was removed, I also lost caller display, which I require. I have tried to get caller display back again without success. I even went to the extent of asking for an upgrade to a non-basic calling plan via your 150 number. But your helpful operator found that after entering all my details there was no option to add caller display to the plan. So I did not proceed.
What is the problem with caller display?
Solved! Go to Solution.
Hugh, caller display is now active.
My thanks to your and your colleagues prompt actions.
It puzzles me that I had to come here to achieve a satisfactory result.