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pandaman
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Message 1 of 11

another check line cord query

I have seen posts about 'check line cord' messages on phones but mine might be a bit different. I have a BT 4500 phone and nearly every evening tbe display lights up at roughly the same time between 8.15 to 8.25pm and says check line cord. The broadband light goes off on the router. This only lasts for a couple of minutes and then it all goes back to normal. Does anyone know why it does this, especially at about the same time most, but not every, evening?

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Message 2 of 11

Re: another check line cord query

Do you have anything else connected to your phone line, like a Sky box or alarm system?

 

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pandaman
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Message 3 of 11

Re: another check line cord query

No, 2 phones downstairs, one in kitchen is corded. Line from wall socket has seperate sockets, one for phone one for broadband which goes upstairs to router and my desktop computer. Noting else.

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Message 4 of 11

Re: another check line cord query

Is the kitchen one in use at that time, as it will cause the line cord error on the BT 4500, due to lack of voltage.

 

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pandaman
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Message 5 of 11

Re: another check line cord query

 No not in use at time of problem. I have to say it doesn't really bother us but am curious as to why it happens.

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Message 6 of 11

Re: another check line cord query

Next time it happens, see if the kitchen phone is actually working.

 

When the line cord error comes up, does the BT 4500 phone still work?

 

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pandaman
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Message 7 of 11

Re: another check line cord query

Good point, haven't tried to see if they work when message appears. Will do that next time it happens. Thanks for your input.

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leshay
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Message 8 of 11

Re: another check line cord query

Hi

Although my phones are 8500,I get these Line Check errors frequently. I only have the phone(s) base station and BT router plugged in (and no phone is in use at the time), these error messages pop up probably once every 3 days or so, and usually late evening. They appear and the longest time I have noticed the message remaining on screen is about 45 seconds. It doesn't appear to effect my broadband at all as far as I have noticed.

I too would like to know what on earth these errors are actually saying?

Regards from Livingston, Scotland
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pandaman
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Message 9 of 11

Re: another check line cord query

Phone screen lit up at bang on 8.15 last night, tried a call straight away as phone sits on a table next to me. Used a quick dial to my old place of work which is still listed, it has an automated answer. It worked fine! All a bit of a mystery so will have to just ignore it.

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Message 10 of 11

Re: another check line cord query

Really odd, unless the phone line voltage is dropping for some reason. It would be unusual, as the exchange PER (power equipment racks) usually give a constant voltage.

 

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