Had a call today from someone claiming to be from BT. Wife picked up and put me on. Ironically the wireless had been dropping a lot that morning so when they said had identified problems with the broadband it made sense. I was suspicious but went along for a short while. Ran the eventvwr which of course logs some problems as it does. She then put me through to someone else, I imagine this is where they would try gain remote access etc. By this point I knew it was a certain scam anyway having searched online and I ended the call. They tried calling back a few times and were more aggressive. Just posting to make people aware. I would never have given remote access but I can see how people could be conned by this one, as they try to "show" you the errors and it goes from there. The number that called me was 01723 214 889.