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nannette
Aspiring Contributor
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Message 1 of 4

have no caller display on my landline phone

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Since I changed to BT broadband my landline phone does not have caller display!!! I was with EE and they are as I have been informed by the guy in EE that they are now part of BT. I had caller display previously with BT and EE but now it has disappeared. Can you please help. My phone is a Panasonic 

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
206 Views
Message 2 of 4

Re: have no caller display on my landline phone

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Its not automatically added with BT, you have to request it.

Use this form and select the free BT Privacy and caller display option.

https://secureorder.bt.com/consumerOrders/control/orderproduct?sysid=stc_cms&productId=CON-27455&pro...

nannette
Aspiring Contributor
185 Views
Message 3 of 4

Re: have no caller display on my landline phone

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Thanks for that I didn't realise that I needed caller display provided by BT as I have caller display on my landline phone. As it doesn't work with BT I will have to request it. Thanks for the link

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: have no caller display on my landline phone

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The landline phone needs a signal from the exchange, which carries the caller information. This is not enabled by default as its an extra facility.

Its free for 12 months, and can be renewed after 12 months, provided you agree to another 12 months line rental, otherwise there is a small monthly charge.