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Newbie
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Message 1 of 4

hoax call regarding router

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I have received a call from BT technical team saying that my router has attention    I put caller off as he is saying I need to have my computer ready when he calls back this morning This did not seem usual for BT to be concerned about my computer I am concerned that this is a hoax Has anyone experienced this type of call?

 

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Contributor
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Message 2 of 4

Re: hoax call regarding router

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All the time . Just put the phone down

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: hoax call regarding router

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Any such calls you may get suggesting they are from BT are scammers trying to steal password etc from your computer and ultimately money from your bank etc.

BT will never make an unsolicited call to you to tell you there is a problem of any sort with your equipment and they will never make an unsolicited call requesting access to your computer.

See Link

https://www.bt.com/help/home/scams/

 

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Newbie
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Message 4 of 4

Re: hoax call regarding router

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Thank you so much relieved that I DID NOT go along with call
so convincing