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Message 1 of 4

no dialling tone on phone but broadband works?

There is no dialling tone on our phone and when I tried calling it from my mobile my mobile rings twice and then cuts off but my broadband is fine?

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: no dialling tone on phone but broadband works?

Contact BT and report a phone fault.

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Distinguished Sage
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Message 3 of 4

Re: no dialling tone on phone but broadband works?

phone faults on 151 and report a no dial tone fault
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Helios
Aspiring Expert
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Message 4 of 4

Re: no dialling tone on phone but broadband works?

You have a One Leg DIS in the Network....

POTS require both the A and B legs to work.

ADSL can work on one leg but depending on where the One Leg DIS is there maybe a reduction in speed.
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