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Message 1 of 6

no updates on landline failure

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Landline failed monday  no updates from BT  on what is happening  several ladlines in area are off 

 

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Message 2 of 6

Re: no updates on landline failure

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@coleva wrote:

Landline failed monday  no updates from BT  on what is happening  several ladlines in area are off 

 


Look here https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31

Openreach must have a cable or cabinet failure.

 

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Message 3 of 6

Re: no updates on landline failure

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Yes it must be something like that my broadband is fibre to cab and that’s fine 35mb as usual so it is just phone out some neighbors phones and or broadband is out but it would be nice for some info my last look said repairs by 17.00 tonight & that’s long gone
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Message 4 of 6

Re: no updates on landline failure

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@coleva wrote:
Yes it must be something like that my broadband is fibre to cab and that’s fine 35mb as usual so it is just phone out some neighbors phones and or broadband is out but it would be nice for some info my last look said repairs by 17.00 tonight & that’s long gone

Then its either an exchange fault, or an issue with the cable from the exchange to the main cabinet. If a neighbour has normal broadband, then that would be out, as it comes from the exchange, so a cable fault is nost likely.

 

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Message 5 of 6

Re: no updates on landline failure

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Further to topic it seems cable was cut and stolen which has affected quite a few customers in my area
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Message 6 of 6

Re: no updates on landline failure

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@coleva wrote:
Further to topic it seems cable was cut and stolen which has affected quite a few customers in my area

That sounds about right. Those old "E" side cables are a common target for a number of reasons.

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