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jonnyboyyyy
Newbie
217 Views
Message 1 of 3

phone extention stopped working after BT Infinity was installed

I had my broadband uodated to BT Infinity. The new master box was installed. I was told the filters were not needed.

I have one phone which is connected to an extention of the master box. It is totally dead even after removing the filter.

how do I correct this?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: phone extention stopped working after BT Infinity was installed

Take the bottom half off the new master and check the extension wiring is connected to terminals 2&5 on the back of the bottom half



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jonnyboyyyy
Newbie
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Message 3 of 3

Re: phone extention stopped working after BT Infinity was installed

thank you I'll have a look at that.
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