phone line not working for 87 year old lady living alone
It appears to be an impossibilty to get anywhere with BT, my 87 year old mother has been without her phone for 3 days and although their welfare dept. who don't appear to have a phone number had said it would be treated as urgent, it has still not been repaired will tomorrow prove to be any better. The customer services dept appear to have a problem with their ringback service also, as 3 times they rang and all I had was a dead line. This is somewhat amazing for a telecommunications company. Does anyone else have any experiences like this.