My phone stopped working. I replaced it with a brand new telephone but it still isnt working. The problem is therefore from the bt socket box.
How do I get this fixed please?
It could be anything - (from another, phone 150 and report it.
@chichi wrote:
My phone stopped working. I replaced it with a brand new telephone but it still isnt working. The problem is therefore from the bt socket box.
How do I get this fixed please?
You can ring 0800 800 151 from another phone, or a mobile, assuming you are a BT Retail customer.
Apologies - it should be 151 or as @Keith_Beddoe has it. I commented too early in the morning!
Geoff
Hi @chichi can you try connecting your phone to the test socket by removing the faceplate to see if that works?
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