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Newbie
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Message 1 of 24

scam phone call

I received an automated phone call today stating it was from BT and my broadband was to be terminated today, I contacted BT and they conformed to me that it was a scam phone call and asked me to register it with phishing@bt.com but after several attempts of trying to find how to do this I have given up. It also occurs to me that I have already informed BT of the call so why have I got to spend my time doing this? Everyone please be aware of this scam phone call.

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Contributor
26,452 Views
Message 2 of 24

Re: scam phone call

If you've got Call Protect and you add the number to your Personal Blackliast, then the BT Seucrity Team looks in to it anyway.  I just received a call from 0157 427 0384, which was a recorded message claiming to be from BT regarding a need to change my IP address and to press a number on the keypad.  I had already read about this particular scam, so hung up and added the number to my Personal Blacklist.  I then reported it to BT, who confirmed that it was not a genuine call from them and that I did the right thing in adding it to my Personal Blacklist as the BT Security Team could now look in to it.

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Beginner
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Message 3 of 24

Re: scam phone call

Have had 3 calls in 3 days all at about same time in morning latest one from 02090465400 saying my line to be disconected The odd thing is the first one was from a real BT line and when he was contacted he knew nothing about it and reported the call to BT

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17,815 Views
Message 4 of 24

Re: scam phone call Scottish telephone number 01337832728

Why cannot BT all phone providers stop these people?

Automated phone call with american voice threatening internet disconnection.  Type 1 for etc.

Rang them back to listen to voicemail of woman from Scotland.  She must be very upset; I cant be the only one who has been subject to the scam.

Oh yes, and rang BT - guess what, got cut off.

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Distinguished Guru
17,779 Views
Message 5 of 24

Re: scam phone call Scottish telephone number 01337832728


@Boredwithitallwrote:

Why cannot BT all phone providers stop these people?

Automated phone call with american voice threatening internet disconnection.  Type 1 for etc.

Rang them back to listen to voicemail of woman from Scotland.  She must be very upset; I cant be the only one who has been subject to the scam.

Oh yes, and rang BT - guess what, got cut off.


Why did you ring the number back?

Scammers don't call from that number, they spoof it using VoIP systems.

This is a worldwide problem, which at present can't be stopped.

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Newbie
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Message 6 of 24

Re: scam phone call

The telephone number will be 014418655211000

JUST FOR INFORMATION IF THE NUMBER COMES ON YOUR PHONE!!

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Newbie
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Message 7 of 24

Re: scam phone call

Hi I have received three calls on my answer phone saying if you wish to connect or disconnect press "2" I was wondering if it was a scam, now I have seen your message I am sure it was. The week before it was the same women voice shouting down the phone with an American accent saying she was from Talk Talk. I do not have any dealings with Talk Talk. 

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Newbie
16,568 Views
Message 8 of 24

Re: scam phone call

Received two of these calls already today - seem to get them every day.

Unfortunately they use different phone numbers each time so although I block the caller after each one this doesn't stop the harrassment.

 

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Newbie
15,793 Views
Message 9 of 24

Re: scam phone call

British police should investigate the following suspicious phone numbers and how they are provided:

00441654385505

00442039660274

00442039662966

00442039660274

00442038085382

00442039663340

00442037693845

+353766803227

00442039664012

00441624620378

00441143520551

 

Most likely be scam calls.

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Moderator
Moderator
15,698 Views
Message 10 of 24

Re: scam phone call

Hi guys

BT’s created a new way to report these scam calls for more information please click here

Thanks

Stuart

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