on 01-02-2011 20h31
This is the error on the page
503 Service Unavailable
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on 01-02-2011 21h55
on 02-02-2011 7h16 - last edited on 02-02-2011 13h19 by StuartH
you are contradicting your own statements, i cant view the page on my BT connection but can anywhere else, You can also view it, so the only thing it can be is my BT connection, as if it was the site everyone else would get a 503 error and yet you still insist on saying it is not a BT error!
on 02-02-2011 7h34
Please don't grt so uptight. The posters are only trying to help. If everyone else can connect to the site then it is difficult to see how it could be a problem with BT generally. Do you know anyone else who is using BT and is using the same exchange, or even better the same cabinet, who could try and connect to the sites. That way you could narrow the problem down to something local or even your own PC - firewall springs to mind. But I could be barking up the wrong tree completely. Just trying to pour oil on troubled water.
on 02-02-2011 9h30
sorry for getting uptight but it is getting me really frustrated.
I didnt mean it was a general problem with BT, i meant it is a problem with my connection with BT.
I have tested it with my anti-virus/firewall software shut down and i still get the issue,
I have been with bt a year and it has only started happening in the last couple of weeks and i havent changed anything on PC so i can only assume it is my personal connection with BT that is the issue.
But at the moment i seem to be getting nowhere and it is important to me that i can view that site as i use it for my business that i run from home
on 02-02-2011 10h00
on 02-02-2011 10h05 - last edited on 02-02-2011 13h23 by StuartH
no it wasnt the comment that you could log on the site that was rubbish, i wasnt surprised at all as i have been saying all along that i can logon to it from anywhere else except my connection, the thing that i said was rubbish was that you were still saying it cant be a BT problem when it is all it can be.
I dont understand wy BT cant just give us an email helpdesk we can contact.
I want to talk to technical support, not just people that like BT
on 02-02-2011 11h36
on 02-02-2011 11h45
on 02-02-2011 13h24
If you haven't already send us an email to the address in my profile. Please remember to include your BT account number and a link to this thread.
Just a thought and forgive me if you have already tried this. Have you tried an alternative browser?