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Aspiring Contributor
Posts: 10
Registered: ‎05-11-2013
0

Drivers are not working for new BT wifi dongle

[ Edited ]

I just got BT infinity installed today. I also got the dual band AC wifi dongle 900 But it will not register on my PC. I tried installing the drivers for it but i noticed they are only for the 600 model. I know the Home hub 5 just came out along with the new dongle so is it just a case of waiting for drivers to be realesed?

Moderator
Posts: 4,069
Registered: ‎04-07-2013
0

Re: Drivers are not working for new BT wifi dongle

Hi lightlamp,

 

I'm sorry about that, check out this link for the AC dongle drivers and let me know if you need any further help. 

 

Cheers 

 

Neil


NeilO | BT.com Help Site | BT Service Status
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Beginner
Posts: 2
Registered: ‎18-08-2013
0

Re: Drivers are not working for new BT wifi dongle

The link you've provided is still to to drivers for the previous Dual Band 600 model (802.11n) and not to the current (at time of writing) Dual Band 900 model (802.11ac) model

Newbie
Posts: 1
Registered: ‎09-12-2013

Re: Drivers are not working for new BT wifi dongle

Connect to the internet via an ethernet cable. Plug in your 900 dongle (won't be recognised). Go toDevice manager and dongle should be listed under Other. Highlight dongle and then right click mouse. Select "Update Driver" and then the 900 should be up and running.