on 15-07-2012 12h35
Can anybody tell me if it possible to stop the overnight firmware updates, the latest version of the firmware is causing major problems connecting my XP laptops wirelessly, this is until i downgrade the firmware then all is fine. Then overnight the firmware is upgraded again and i am back to normal no wireless connection.
Thanks for any help
on 15-07-2012 12h52
No, the home hubs are managed remotely by BT. I am surprised that you can downgrade the firmware yourself. Are you sure that its not simply the HH3 going to sleep? Does restarting it fix the problem?
It may be simply the user config file that is being updated.
on 15-07-2012 12h53
on 15-07-2012 20h46
I am experiencing the same issue, all my WIndows based laptops can not connect. If there is only one connected a time it is fine but 2 it atomatically disconnects all of the laptops
on 16-07-2012 22h24
The HH3 type A is doing my head in, I am not sure what you mean by "Going to sleep" restarting may repair the problem, but it is very short lived it is soon disconnected. One thing i have noticed that when it is connected and working and when i point at the little wireless icon on the task bar it says "wireless connection BT Hub3-**SW" then the signal strength drops and it disconnects from the internet, or blocks access to the internet, it then says "wireless connection (Access Point) but there is no internet. I managed to downgrade the firmware by entering the hub with the normal 192.168.1.254/firmware_update and loaded a file and away you go, but it is useless if it just gets updated again.
Thanks for your previous reply
on 16-07-2012 22h29
I have had the issue on and off for over three months, so it is not a recent update issue, also i have discovered that i do still have the problem with the downgraded firmware so I give up! I plan to drive the hammer straight through the hub shortly, I believe it is made by Sagem, and in my experience when ever I have bought Sagem products they don't last more than a couple of months. Anyway thanks for your help
on 17-07-2012 6h27
Look at the wireless help below.
on 17-07-2012 6h31
You may have some incompatibility somewhere. If you have tried all the options on my help site, then all I can suggest is that you either use a different router, or add a separate wireless access point.
A different wireless router would be the cheapest and easiest solution.
There are some suggestions on my website.