on 19-10-2012 12h25
Just had BT Infinity installed. I decided to install the latest version of BT Desktop Help. Now it won't run,click on Icon nothing happens. Searched the Forum and followed a solution I found - Uninstalled software (using uninstall form start menu),ended relevant tasks in Task manager, cleaned up left over entries in registry & various empty folders. re-booted PC. Re-installed latest software and it still won't run. Is there any thing else anyone can suggest I can try please?
on 19-10-2012 12h32
on 19-10-2012 14h03
Hi Allan. No not got any specific problems at the moment but Desktop help has got me out of a couple of Broadband problems in the past so I thought I'd update it as the version I had installed was a bit out of dtae and as I now had Infinity I thought I'd update it.....perhaps a bad move :-(
If I don't get any easy fixes suggested I will take yr advice and use the Forum to seek help if I have any problems in the future.
on 19-10-2012 14h47
Hi this link may help you http://bt.custhelp.com/app/answers/detail/a_id/406
on 19-10-2012 20h41
Allan. I entirely agree, life's to short to waste any more time on this pile of poo ;-) I'll just visit the Forum and ask the helpful folk on here if I have any BB problems in the future.