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Newbie
Posts: 1
Registered: ‎07-05-2012
0

Mcafee scans how to identify and remove trojans

[ Edited ]

I performed a scan using Mcafee scheduled scan and it located 1 trojan found. Where can i find details of this and whether it has been removed or what I should do to remove it ? Does Mcafee find viruses and ignore them and if not what does it do with them ?

Aspiring Expert
Posts: 116
Registered: ‎18-02-2012
0

Re: Mcafee scans how to identify and remove trojans

I can't answer your question on McAfee - I don't use it. I'm sure someone else who does will though.

 

Two other things I would do are:

(i) check if it is a false positive by submiting to virustotal

 

https://www.virustotal.com/

 

(ii) if it is real malware download and install malwarebytes antimalware free. Update it and run a quick scan to check for any remanants/effects that McAfee may not have dealt with.

 

http://www.malwarebytes.org/

 

 

Aspiring Expert
Posts: 116
Registered: ‎18-02-2012
0

Re: Mcafee scans how to identify and remove trojans

Not sure if this might help with your inital question (as I say, I don't use McAfee, so I can't check).

 

http://bt.custhelp.com/ci/fattach/get/2294280/1329837794/redirect/1