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Distinguished Guru
gg30340
Posts: 8,564
Registered: ‎10-12-2012
0

Re: Isolated the problem!

See this post. It is a similar problem. The fix was changing the Homehub from version B to version A. Might be worth checking to see what version of hub you have and if need be see about getting it changed.

 

http://community.bt.com/t5/Other-BB-Queries/Unable-to-use-my-BT-HomeHUB-3-WI-FI-connection-with-iPho...

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Newbie
dhbiker
Posts: 1
Registered: ‎05-06-2013
0

Re: Problem connecting iPad and iPhone to BT Home Hub 3 with WPA/WPA2 enabled

Hi All,

 

Just stumbled upon this thread after searching on google.  Just joined BT Infinity with a HH3 (Type A according to the admin page) and was having the same problems.  All devices fine except my wife's IPad (her 4s was fine).

 

By switching the interface from b/g/n to b/g the problem went away.  I'm puzzled but it solves it for now.

 

Hope this might help someone.