on 28-11-2012 20h42
I am trying to add another Simpler Networks powerline adapter to the two I already have. I have followed the manufacturer's intructions and all is fine until I try to link them. Ipress the link button for 2 secs on the one already on the network but the power light doesn't flash. It is the same on the new adapter and so they don't link.
Does anyone know what I am doing wrong.
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on 28-11-2012 22h23
Hi emilio and welcome
Are you using BT's help page to configure the extra adapter?
I'm not sure if it makes a difference, but BT state that it doesn't matter which plug you use, but on the Simpler Networks help page it states you need to use the secondary adapter to connect the third one and so on. So can you try your other adapter and see if this one works.
on 29-11-2012 6h52
Thanks for that but I have tried both existing adapters and on neither of them does the power button blink as it says it should in the instructions.
on 29-11-2012 15h46
You could try resetting them all - http://bt.custhelp.com/app/answers/detail/a_id/354
Then try setting them up again (these instructions are also on the link). I'm running out of options as I only have two
17-12-2012 13h35 - edited 17-12-2012 13h35
Having searched through the downloads on the Simpler Networks website I found that where the BT and product instructions say to hold the link button down for 2 seconds, (which I interpreted to mean more than two secs to be sure). What you should actually do is press it for less than 2 seconds. I think they should make this clear on the intructions and the How to video that is on youtube. A simple addition of the words less than would avoid any confusion.
Thanks for your help.