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Contributor
Longshanks
Posts: 78
Registered: ‎09-12-2010
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Suddenly unable to log in to BT Yahoo Mail

No idea what's happened but no response on screen when trying to sign in. Doesn't say in correct password, user name (haven't changed these) but just doesn't respond. Have cleared cache, cookies etc.

 

Just happened today. Anyone else had this problem?

 

Thanks

Distinguished Guru
DS
Posts: 7,684
Registered: ‎27-01-2010
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Re: Suddenly unable to log in to BT Yahoo Mail

I had this happen on two of our sub accounts using Firefox. Tried all sorts but all other BTY email accounts were fine.

 

Tried the two accounts using IE9 and both worked, went back to Firefox and they carried on working. They've worked ever since:smileywink:

 

So can you try another browser and see if it works on that one?

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john46
Posts: 41,687
Registered: ‎21-06-2010
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Re: Suddenly unable to log in to BT Yahoo Mail

working ok here with Google Chrome
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Contributor
Longshanks
Posts: 78
Registered: ‎09-12-2010
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Re: Suddenly unable to log in to BT Yahoo Mail

Thanks

 

Seems to work now! I hadn't really considered which browser I was using to access my emails. Just went to BTYahoo Mail which I'd saved as a favourite etc. I have Google Chrome and IE 9 so how would I know which browser was being used? (think it's IE9). Also on the log in page you are offered the chance to use google to log in but that wouldn't accept my password. I can only assume that's google mail which I don't use. This email malarkey is more confusing than differential calculus!

Sage
john46
Posts: 41,687
Registered: ‎21-06-2010
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Re: Suddenly unable to log in to BT Yahoo Mail

Glad you have solved your problem email can be a bit problematical at times
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Contributor
Longshanks
Posts: 78
Registered: ‎09-12-2010
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Re: Suddenly unable to log in to BT Yahoo Mail

Not working again now. Same problem as before, sign in with right user name and password but screen just doesn't respond. Doesn't freeze just doesn't get to inbox. This is ridiculous and only started happening last week. It can't just be me surely?

 

Thanks

Distinguished Guru
pottyperson
Posts: 6,060
Registered: ‎07-07-2010
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Re: Suddenly unable to log in to BT Yahoo Mail

Try logging in here. If that's any better it's probably a good idea to set it as a replacement Favorite.

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Andy_N
Posts: 3,476
Registered: ‎31-01-2010
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Re: Suddenly unable to log in to BT Yahoo Mail


Longshanks wrote:

Not working again now. Same problem as before, sign in with right user name and password but screen just doesn't respond. Doesn't freeze just doesn't get to inbox. This is ridiculous and only started happening last week. It can't just be me surely?

 

Thanks


Hi.

 

If you just want to login to webmail, use :-

 

http://mail.yahoo.com

 

entering your full email address as the Yahoo! ID. See if that works.