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MJR
Newbie
MJR
Posts: 1
Registered: ‎23-05-2011
0

What happens to email if I change ISP?

I am unfortunately having to change service provider.  Please, can someone tell me what happens to our email addresses - all some.one@btinternet.com?  Do they just get chopped or do they continue as they are within yahoo?  Do BT keep them open for a while?  Can we get BT to keep them open?

 

(We have no problem with BT except that the broadband speed is inadequate now - we are too far from the exchange and there is no current plan to upgrade the exchange or roll out fibre - and the estate has fibre service from cable.  With my student daughter returning home the speed is not enough for three of us).

 

Thanks,  Michael

Expert
tommybobbins
Posts: 402
Registered: ‎22-09-2010

Re: What happens to email if I change ISP?

[ Edited ]

Hello MJR and welcome,

 

If you want to keep your Email address and you are leaving BT, you should pay for a Yahoo! Premium Mail:

 

http://bt.custhelp.com/app/answers/detail/a_id/12682/~/what%27s-the-difference-between-bt-yahoo!-pre...

 

If you haven't paid for Yahoo! Premium Mail, once you have left BT, they will disable your email account at a point convenient to them.

 

Hope this helps,