04-12-2012 18h00 - edited 04-12-2012 18h01
This link should help.
Look at the "Choose to Refuse" service.
Polite request to forum members who may have the same or similar problem. Please could you create your own thread on this forum, and avoid hijacking this thread.Otherwise its likely your problem will not be resolved, as it may have a different cause, and it also makes it difficult for forum members, who are trying to help the person on this thread. See How to post a new question