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Beginner
brucejulie
Posts: 2
Registered: ‎19-02-2011
0

BT Freelance XB2500 triple phone set

 New to this forum . I'm having problems with this phone set and the user manual does not provide the help info .  symptoms - the phones receive incoming calls and the answer phone operates automatically . If we pick up the phone the handset it just displays the handset ref number - they do not operate- we can't dial / no dialing tone . If we pick up the phone for a dailling tone the display on the hand set says 'Not Possible ' and an audible engaged type tone operates . We know the line works as it recieves messages on the answer phone . The hand sets are not locked . I tried ringing the help line but after 15 minutes still no pick up . can anybody on the forum help ?? Thanks in advance bruce

Expert
hamish72
Posts: 1,770
Registered: ‎27-05-2010

Re: BT Freelance XB2500 triple phone set

[ Edited ]

Are the handseta associated with the base correctly  see page 26

 

Most come ready when new

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Beginner
brucejulie
Posts: 2
Registered: ‎19-02-2011

Re: BT Freelance XB2500 triple phone set

Hi thanks - checked the handset matching to base station and it failed - went into searching mode with aerial icon flashing .I moved the base away from other electrical bits and went through reset procedure and they now work - fingers crossed they keep going thanks again bruce