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Beginner
DaisyBell
Posts: 2
Registered: ‎10-02-2011
0

BT Studio 1500 no dial tone

We recently moved the phone for a month during building work and now I can 't get it working again. 

The landline is fine, the base handset is fully charged. The rechargeable batteries are charged.

We can even make internal calls between handsets 1, 2 and 3. However, no dial tone at all.

I have tested the line with another corded phone and it is fine.

 

How can I get the base phone to pick up the line again? I want to go back to how it used to be!

I don't want to have to replace this kit as it is obviously in working order? Anyone have any tips for me? Thanks in advance...

 

Expert
hamish72
Posts: 1,770
Registered: ‎27-05-2010

Re: BT Studio 1500 no dial tone

Maybe its the cable connecting the phone to the landline socket thats faulty see if the one on the corded phone fits

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Beginner
DaisyBell
Posts: 2
Registered: ‎10-02-2011
0

Re: BT Studio 1500 no dial tone

HI, thanks for the suggestion, but I tried that. I thought perhaps there was a kink in the cable so I tested it with a working cable. The problem still exists. Do you think it the number 1 handset has just de-registered from the base phone?
Can anyone from BT please answer? The 'helpline' number is obselete with no forwarding number. I think this is why BT has a forum isn't it?



is it true that they just stop
Expert
hamish72
Posts: 1,770
Registered: ‎27-05-2010
0

Re: BT Studio 1500 no dial tone

Could happen just try to rereg it

**************************************************
If any post helps tick the star box on the left
**************************************************
Just cause Im paranoid dont mean they are not out to get me





Aspiring Contributor
peterraikman
Posts: 21
Registered: ‎01-03-2011
0

Re: BT Studio 1500 no dial tone

I don't know if my problem is related

My twin phone extension works ok

The base unit phone has suddenly got a loud swishing noise instead of a dialling tone

Can anyone help, please