on 18-07-2010 18h45
Hello, i've recently bought a new phone with a SMS-sending feature on it, so i thought i'd try it out. Now every 10/15 minutes my phone rings, and if i answer i get a dead line which then hangs up. If i ring 1471, the number is 08005875290. If i call it back, it says that i was called by SMS Text by BT, and then gives me the web address "www.bt.com/bttext". My phone won't stop ringing and it's driving me mad! I'm not even on BT!
on 18-07-2010 19h21
This is a very easy issue many people have had. It is easily solved. Unplug the phone from the socket, wait 5 mins, open the window and throw the phone out of it into next doors garden. Hopefully the your neighbour will get knocked out by it solving another problem.
on 19-07-2010 10h34
Thanks for the post and welcome to the forum. This sounds so annoying, I can help.
Is this problem still occurring, are you still getting these phone calls? Who is your telephone service provider? Has the problem only started when you started using your new phone?
To be honest I am not sure what is causing this, please drop me a reply with the answer to the above questions and I'll see what we can do to stop the annoying calls.
on 19-07-2010 10h36
Hello! Thanks for posting, but the calls have stopped. They went on for about 2 hours and then stopped. Hopefully they won't happen again!
on 19-07-2010 10h40
That's good news. Weird to say the least. If they start happening again please get back to me.
on 26-07-2010 12h07
The call you were receiving is the Text trying to come through to your new phone. The phone should recognise the 'text' call and convert the call to a text SMS, if the phone you are using doesnt recognise the 'text' call it will leave it come through as a call, and you get the 0800 number left on your 1471.
This can be repeated as the text system doesnt realise it has already been received and keeps trying to get the text through to you.
The simplest soultion to this (if you get it again) is to check and make sure the 'SMS send and receive numbers' are stored correctly in your phone (as your phone wasnt recognising the 'text' call as SMS, the details can be found in the user manual or online via the manufacturer of the phone) or to carry out part of the first advice. By unplugging your phone from the BT line and power for 10 to 15 minutes all the settings will be reset (hopefully without deleting any save numbers) and the text should come through corrcetly. if not call BT faults 0800800151.
on 26-08-2010 18h16
Just ring 0800 587 5252 and then listen to the options, select option 1 to let you change when the texts are sent (there is normally a curfew between 11 PM and 8 AM but you can change that). I chose option 5 at that point to turn off ALL text messages as we don't want them and don't have a text enabled phone.
on 10-12-2010 8h59
I have been getting sms text from BT, always blank and they're happening all times of day and night. I phoned the number the last poster kindly gave but they have taken the option off to stop receiving them altogether, now you can just change the times you receive them. It said I was on a curfew of no sms between 11pm and 8am. So why was I woken by 1 at 6am this morning? And how do I stop them? I am not with BT and have only been getting them since I switched providers which makes me think it's BT just trying to get on my nerves!
on 13-12-2010 22h06
I have seen similar questions on other forums, they also state that option 5 in no long an option, a definite answer would help a number of people.