Showing results for 
Search instead for 
Do you mean 
Reply
Community Manager
Posts: 3,024
Registered: ‎27-01-2010
0

Re: BT and Openreach service shambolic

Hi thequietone,

If you could email in your details to the email address registered against my profile we'll be able to look into this for you. I've also included our email address in a PM to you (just sent) so get in touch and we'll see what's going on.

Stephanie
Community ManagerStephanie
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You
Aspiring Contributor
Posts: 35
Registered: ‎22-11-2010
0

Re: BT and Openreach service shambolic

Update:

 

Despite the call we had ftom a lady after our line was repaired regarding compensation ,we have heard nothing, surprise, surprise.....

 

Regarding the formal complaints we made via the complaints line, guess what ? We have heard nothing from anyone at BT.

 

To all who use this medium in the depereate hope that it may in someway help there cause as someone from BT may help........forget it.

 

 

===============================================================

 

My request for the CEO email address to be made public has been removed by the moderator on the basis it was private and personal and that this was against the rules.

 

I have replied with my view on this

Contributor
Posts: 45
Registered: ‎11-01-2011
0

Re: BT and Openreach service shambolic

Everyone at BT hides from the customers