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Beginner
Posts: 2
Registered: ‎10-09-2017
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Accepted Solution

BT4600 Answer Machine

Hi,  I have just purchased a BT4600.  The answer machine is set to "answer and record" and works perfectly fine when receiving calls from other landlines but when a call is received from a mobile the answer machine terminates the call after saying the pre-recorded message without allowing the caller to leave a message.  Can anyone please help?

Moderator
Posts: 14,416
Registered: ‎27-01-2010
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Re: BT4600 Answer Machine

Hi @Johnners3004 and welcome.

 

I'm sorry you're having problems with the BT4600 Answer Machine. Did you manage to get this sorted? If not do you have any restrictions or call barring set up on the line?

 

Cheers

 

David

Community ModeratorDavidM
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Beginner
Posts: 2
Registered: ‎10-09-2017
0 Ratings

Re: BT4600 Answer Machine

Hi David,

 

I have returned the telephone after BT technical department were unable to resolve the problem.  I have purchased another brand which works perfectly fine.

 

Kind regards

 

Mark.

Moderator
Posts: 14,416
Registered: ‎27-01-2010
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Re: BT4600 Answer Machine

Thanks for letting me know @Johnners3004. Appreciate you taking to to do hat.

 

All the best

 

David

Community ModeratorDavidM
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
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