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Newbie
kettge
Posts: 2
Registered: ‎06-08-2010
0

Cancelling my BT account

Can someone please tell me how I cancel my BT account through the BT site? I guessed it wouldn't have been easy but I cannot find a single page that allows me to do it.

 

Thanks :smileyhappy:

Distinguished Guru
Ectophile
Posts: 4,048
Registered: ‎27-01-2010
0

Re: Cancelling my BT account

That would be too easy, as you wouldn't have to speak to their customer retentions people first. You have to phone them up.
Newbie
kettge
Posts: 2
Registered: ‎06-08-2010
0

Re: Cancelling my BT account

ah I thought as much, but surely the ombudsman makes sure this can be done online without being mithered to stay with them?