on 13-10-2012 11h25
Hi, newbie here,
Yesterday my BT Graphite 1100 started playing up - no dialling tone, but green in-use light permanently on.
So I went through all the usual unplugging-and-replugging, resetting, etc and managed to get a dialling tone, but the light was still on.
I tried to register the handset to the base, but when I press the Find button on the base station nothing happens at all.
Any ideas please?
13-10-2012 14h02 - edited 13-10-2012 14h03
Could be the batteries are on their way out. You can use ordinary ones to test, but don't put the handset in the cradle while non-rechargeables are fitted.
(The green light just shows that the base station is plugged in to the mains.)
on 14-10-2012 10h44
Thanks for the quick reply.
on 14-10-2012 11h01
Mine shows the green light when the base is plugged in irrespective of what the phone's doing, and the red light when the phone is in the cradle even when it's fully charged. When I first got it, I thought it was a bit misleading but just shrugged my shoulders. Maybe mine isn't working properly resulting in me posting incorrect info; apologies if so.
As the batteries are not at fault, try the free helpline 0808 100 6556.