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Aspiring Contributor
AnnS
Posts: 21
Registered: ‎27-07-2011
0
Accepted Solution

How can I stop anonymous withheld numbers ?

Dear BT Community,

 

I would like to stop all withheld anonymous numbers on my home phone.

 

How can I do this please with the caller getting the message that they have to dial again without withholding the number ?

 

Many thanks.

Distinguished Guru
DS
Posts: 7,684
Registered: ‎27-01-2010

Re: How can I stop anonymous withheld numbers ?

Aspiring Contributor
AnnS
Posts: 21
Registered: ‎27-07-2011
0

Re: How can I stop anonymous withheld numbers ?

Thank You DS

 

Would I be correct is saying all I have to do is enter to code to set it up and the monthly charge goes on the phone bill ?

 

Thank you again.

Distinguished Guru
DS
Posts: 7,684
Registered: ‎27-01-2010

Re: How can I stop anonymous withheld numbers ?

Yes, that does appear to be the correct way.

 

However, I always ring BT to confirm that things are set up correctly on my account - belt and braces

 

Should you have any issues, please let us know.

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Aspiring Contributor
AnnS
Posts: 21
Registered: ‎27-07-2011
0

Re: How can I stop anonymous withheld numbers ?

Thank you DS for your help, it is much appreciated.

 

Its getting very annoying when, despite being on the telephone preference list, I keep getting silent calls and although they are supposed to leave a number if you try and call back, its withheld.  Probably an overseas call trying to sell something !

 

At least if I have the restriction on the line, it will help.

 

Many thanks again.

 

Ann

Guru
toekneem
Posts: 4,144
Registered: ‎16-03-2011
0

Re: How can I stop anonymous withheld numbers ?


AnnS wrote:

Thank you DS for your help, it is much appreciated.

 

Its getting very annoying when, despite being on the telephone preference list, I keep getting silent calls and although they are supposed to leave a number if you try and call back, its withheld.  Probably an overseas call trying to sell something !

 

At least if I have the restriction on the line, it will help.

 

Many thanks again.

 

Ann


Hi Ann, Unfortunately it will not stop any International calls from abroad, and a lot of the nuisance calls originate from abroad.

 

As far as I am aware there is only 1 thing that stops virtually everything and it is a 3rd party unit. It costs money, but then so do some of the services like ACR from the likes of BT

 

If you do a google search for Truecall you will be able to find out about it.

 

I am a user of truecall and as they offer some services that BT offer , feel I should not post any more info about it in the forum .

 

If you need more information you can PM me direct.

toekneem
http://www.no2nuisancecalls.net

(EASBF)

Distinguished Guru
DS
Posts: 7,684
Registered: ‎27-01-2010
0

Re: How can I stop anonymous withheld numbers ?

[ Edited ]

The good thing is, they will now get a recorded message saying they need to unblock their number - should put most off:smileyhappy:

 

edit. I doubt it is overseas.

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