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Aspiring Contributor
bottomlesspurse
Posts: 10
Registered: ‎18-05-2013
0

Re: How do I get in touch with someone who can give me the correct information

So, I took time off work at short notice to wait for the engineer.  I should have realised that my hopes were in vain, another no show with no telephone call from the engineer to explain.  That makes 3 no shows without any contact so far.  I am sick to the back teeth of this palava, as we say in Scotland - 'pure scunnered'.

Aspiring Contributor
bottomlesspurse
Posts: 10
Registered: ‎18-05-2013
0

Re: How do I get in touch with someone who can give me the correct information

Just an update to say that I've given up on BT and am having satellite broadband installed on Monday. Now I will wait to see how long it takes to get my money back.

Aspiring Contributor
bottomlesspurse
Posts: 10
Registered: ‎18-05-2013
0

Re: How do I get in touch with someone who can give me the correct information

My satellite broadband was installed today - quickly, cleanly and efficiently.  The speed is better than I achieved with BT at my last home, so I am delighted.  I should have done it months ago!