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Posts: 2
Registered: ‎24-07-2013
Accepted Solution

Phone line removal

Hi all,


Is it possible to have a BT phone line (from pole to house) removed? We recently moved to a new house and plan to do some building works. Afterwards we will be using Virgin Media for phone/internet/TV. If so will there be an associated cost?


Many thanks, Adam 

Distinguished Sage
Posts: 55,238
Registered: ‎21-06-2010

Re: Phone line removal

This link may help you

john46 | Help Site | BT Service Status
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Posts: 2
Registered: ‎24-07-2013

Re: Phone line removal

John, thanks for the link, much appreciated. I have tried to fill in the form but it just gets stuck in a loop (next, confirm, next, confirm, next...). Will try on another laptop to see if I can submit.
Cheers, Adam