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Contributor
wasleys
Posts: 52
Registered: ‎06-07-2010
0

Phone rings - nobody there

We have recently been plagued by several calls a day in which, when answered, there is nobody there.

 

1471 reports "We do not have the caller's number …" which I believe indicates an overseas caller (as opposed to "caller withheld their number" which seems to apply to UK callers).

 

I'm guessing this is some canvassing outfit using automatic dialling.

 

Is there anything we can do about it?

Guru
Devon_Dave
Posts: 3,379
Registered: ‎28-02-2010
0

Re: Phone rings - nobody there

You could try the Truecall unit.

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Newbie
dialsix
Posts: 1
Registered: ‎08-07-2010
0

Re: Phone rings - nobody there

I am plagued by this number 02034760315. It comes up on my BT CD but there is always silence. I don't want to call it back in case it is a scam. Does anyone have an explanation or solution? I cannot find anywhere on the BT site information on how to bar only one number and I don't want to have to pay for it either.

Sage
Keith_Beddoe
Posts: 23,121
Registered: ‎27-01-2010
0

Re: Phone rings - nobody there

You can get "Choose to refuse" service from BT which allows you to block up to ten numbers. There is usually a months free trial and you can cancel at the end of it, if you no longer require it.

A month may be long enough to stop the problem.
There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Aspiring Expert
OldGold
Posts: 206
Registered: ‎27-01-2010
0

Re: Phone rings - nobody there

Excellemt device, it really works and can be boiught at Amazon as BT no longer sell it.

Choose to refuse only allows for 10 numbers, Truecall 500.


Ray.


Contributor
caerdydd
Posts: 97
Registered: ‎16-06-2010
0

Re: Phone rings - nobody there

Choose to refuse ond Anonymous Call Reject would only work where the number is available or has been withheld.

 

Where the 1471 message says "We do not have the caller's number ...'  there is no way of stopping these calls.

 

BT Privacy is an idea where you can have Caller ID free and they will register with the Telephone Preference Service to stop unsolicitated marketing calls. 

 

Where calls originate outside the UK then its a case of picking them up on Caller ID and ignoring them.