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id
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id
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Registered: ‎23-09-2010
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flashing orange phone icon

Hi - wonder if anyone knows what's going on?  My bt hub shows flashing orange phone icon but the updating icon isn't lit up.  This has been happening for 3 days now.  The phone is working, so should I be worried?  Is there something I should be doing to remedy this?  Confusing!  Thanks for looking.:smileyhappy:

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Keith_Beddoe
Posts: 23,118
Registered: ‎27-01-2010
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Re: flashing orange phone icon


id wrote:

Hi - wonder if anyone knows what's going on?  My bt hub shows flashing orange phone icon but the updating icon isn't lit up.  This has been happening for 3 days now.  The phone is working, so should I be worried?  Is there something I should be doing to remedy this?  Confusing!  Thanks for looking.:smileyhappy:


Have you ever used Broadband Talk?

There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

id
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id
Posts: 26
Registered: ‎23-09-2010
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Re: flashing orange phone icon

No I have never used bt talk.  As far as I understand that would be chargeable, whereas I'm on free anytime calls.

id
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id
Posts: 26
Registered: ‎23-09-2010
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Re: flashing orange phone icon

No I have never used broadband talk.  As far as I understand that would be chargeable, whereas I'm on free anytime calls.

Sage
Keith_Beddoe
Posts: 23,118
Registered: ‎27-01-2010
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Re: flashing orange phone icon


id wrote:

No I have never used bt talk.  As far as I understand that would be chargeable, whereas I'm on free anytime calls.


Its probaby been de-activated because you have not used it, that may be why the phone light is flashing.

 

I assume that its still flashing after  you re-boot the home hub?

 

There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

id
Contributor
id
Posts: 26
Registered: ‎23-09-2010
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Re: flashing orange phone icon

Re boot the home hub?  Confession - I'm not technical!  Should I just turn it off and on again?  Thanks

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Keith_Beddoe
Posts: 23,118
Registered: ‎27-01-2010
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Re: flashing orange phone icon


id wrote:

Re boot the home hub?  Confession - I'm not technical!  Should I just turn it off and on again?  Thanks


Yes.

 

There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

id
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id
Posts: 26
Registered: ‎23-09-2010
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Re: flashing orange phone icon

I turned the hub off, waited a few minutes and turned on.  Waited about 1/2 hr but the icon orange phone is still flashing it's little heart out.:smileyfrustrated:

Sage
Keith_Beddoe
Posts: 23,118
Registered: ‎27-01-2010
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Re: flashing orange phone icon


id wrote:

I turned the hub off, waited a few minutes and turned on.  Waited about 1/2 hr but the icon orange phone is still flashing it's little heart out.:smileyfrustrated:


Is it is not affecting your Internet access, then just ignore it, or stick something over the light.

There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

id
Contributor
id
Posts: 26
Registered: ‎23-09-2010
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Re: flashing orange phone icon

Fair enough mate,  thanks for your time.