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Newbie
steviejosey
Posts: 1
Registered: ‎08-08-2010
0

how do i change my phone number

i want to change my number is it free what number do i call

Aspiring Expert
Omniscient
Posts: 116
Registered: ‎28-01-2010
0

Re: how do i change my phone number

Call BT on 0800 800 150 you can request a renumber free of charge once your order is placed it will take four working days for the renumber to complete and you won't see any loss in service.
Inherent omniscience - the ability to know anything that one chooses to know and can be known
Newbie
phillswills
Posts: 1
Registered: ‎01-03-2012
0

Re: how do i change my phone number

 
Expert
plainview
Posts: 916
Registered: ‎03-07-2011
0

Re: how do i change my phone number

'Call BT on 0800 800 150 you can request a renumber free of charge'

 

Ha Ha, I like that. Request a renumber free of charge, would a request my weekly shop at ASDA free of charge, or a request free petrol at the filling station free of charge also work?

 

If you are a BT customer and want a renumber you will have to pay £25 for it like everyone else. The only way you are going to get it free is if you are getting nuisance/abusive calls, and that doesn't include sales calls. Even then BT will only do it free of charge if you provide them with a crime reference number from the rozzers.

Newbie
billswe5224
Posts: 1
Registered: ‎01-02-2013
0

Re: how do i change my phone number

We have just changed our number because of constant scam calls which was like pulling teeth. We have the crime number but they were still thinking about charging us.  The person we talked to almost said that due to the economic climate then stopped before completing it.  In the end we got our number changed for free and they didn`t even ask for the crime number.   It felt like  BT Don`t care rather than BT Care.

Aspiring Contributor
AmieNealon
Posts: 5
Registered: ‎07-01-2013
0

Re: how do i change my phone number

I wish to change my number. I was given the number that belonged a local chinese take away, I contacted BT who advised me to contact every single website which advertised the number which I did. As you can imagine that took days. Some said I wasn't authorised to take it down, as I wasn't the business owner. At the weekend my phone still rings a dozen times as well as receiving call from the previous owners gas company, loan company etc. It's got to the point where I just unplug the phone. I'm not happy about it because I'm paying for it to constantly ring and when I answer have to tell them it's a wrong number at least twice a day.

Sage
john46
Posts: 41,688
Registered: ‎21-06-2010
0

Re: how do i change my phone number

Hi

I am sorry to see you are having problems


I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951


They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress


They are a UK based BT specialist team who have a good record at getting problems solved


This is a customer to customer self help forum the only BT presence here are the forum moderators

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
Newbie
DavidReabow
Posts: 2
Registered: ‎26-04-2013
0

Re: how do i change my phone number

[ Edited ]
 
Guru
Devon_Dave
Posts: 3,379
Registered: ‎28-02-2010
0

Re: how do i change my phone number

[ Edited ]

DavidReabow wrote:

So Bt censors posts here based of how bad a service you have given. Guess you don't want people to know the truth.



It depends if your comments fall within the posting guidelines?

 

Edit: your post has not been deleted, it is here http://community.bt.com/t5/Phones/Re-how-do-i-change-my-phone-number/td-p/845510

 

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