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Beginner
Marta
Posts: 4
Registered: ‎18-07-2011
0
Accepted Solution

locked keypad

The keypad on my cordless phone (BT Freestyle 750) suddenly says 'keypad locked' and I cannot get rid of it, or use my phone.  I do have another, oldfashioned, phone and have no problems using that.

 

How can i get back to normal on my cordless?  I must have touched the hashkey/lock by mistake.

 

Marta

Newbie
carriglea
Posts: 3
Registered: ‎18-07-2011
0

Re: locked keypad

Try holding down the * button ( there should be a small lock symbol beside it ) and it should unlock 

Beginner
Marta
Posts: 4
Registered: ‎18-07-2011
0

Re: locked keypad

There is no lock symbol by the *key.  Doesn't help to hold it down.  Any other ideas?

Very grateful for anything that helps.

Marta

Guru
toekneem
Posts: 4,145
Registered: ‎16-03-2011

Re: locked keypad

Hi Marta,

have you had a look at the user manual here:

 

http://btsupport.custhelp.com/ci/fattach/get/2032545/1310043225/redirect/1  

 

Keypad lock is on page 21, it should be just hold it down again.

toekneem
http://www.no2nuisancecalls.net

(EASBF)

Beginner
Marta
Posts: 4
Registered: ‎18-07-2011
0

Re: locked keypad

Thanks!!! That did it!
Beginner
Marta
Posts: 4
Registered: ‎18-07-2011
0

Re: locked keypad

I had tried it before, but hadn't held it down long enough.
Beginner
jomar1403
Posts: 2
Registered: ‎17-01-2013
0

Re: locked keypad

spent over 3/4 hour on web looking for this answer.  It worked.  Why is this not in the handbook. thanks for the solution

Sage
Keith_Beddoe
Posts: 23,087
Registered: ‎27-01-2010
0

Re: locked keypad


jomar1403 wrote:

spent over 3/4 hour on web looking for this answer.  It worked.  Why is this not in the handbook. thanks for the solution


It is, on page 21 as mentioned in the earlier post.

There are some useful help pages here, for BT Broadband customers only, on my personal website.

BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.