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Message 1 of 4

Can't get access to TNT-Sport

I've recently switched from Sky to BT and have bought a 150Mbps WiFi as well as the Big sport package. The weird thing is that I can access Now TV to watch the sky content but not the TNT sport channels or the Discovery + app. When I try to access any of the TNT sport channels I get the error message BTP-11169. 

I've tried many ways but still can't get it to work. pls help

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Message 2 of 4

Re: Can't get access to TNT-Sport

I also want to add Now boost to my BT plan but it says it can't process the order and forces me to cancel it

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Message 3 of 4

Re: Can't get access to TNT-Sport

You need to wait until first order shows as completed in MYBT before you can start another order



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Message 4 of 4

Re: Can't get access to TNT-Sport

I've sorted out the Now TV upgrade but I still can't access the TV channels and can't watch them. I can however watch them on Discovery + now

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